What is MSP Staffing?

Managed Service Provider manages the temporary worker recruitment for an organization and is responsible for the end-to-end management of the contingent workforce - from supplier management to strategic workforce planning. Utilizing a Managed Service Provider is one of the most effective, cost-efficient ways for a business to manage its contingent workforce

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A managed services program is a highly effective way for employers to manage their contingent workforces. An MSP provider can deliver a host of benefits, including:

  • market expertise

  • process efficiencies

  • technology expertise

  • program scalability

  • compliant practices

  • spend visibility

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The MSP can act as an integral part of your company's procurement, HR or other human capital function. It will manage the entire contingent talent life cycle from requisition through invoicing and payment. Using a vendor management system (VMS), the managed service program gives you complete visibility into the status of each contingent worker at your organization.

With a rigorously designed and consistent process, an MSP can also help you stay compliant with all labor regulations and governance requirements. Through talent analytics, your program can also drive improved decision­ making around your contingent workforce.


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How does an MSP work?

An MSP is typically administered as part of an organization's contingent workforce program. It may encompass most (if not all) flexible work arrangements, including temporary staffing, independent contractors,

freelance and gig workers, payrolled talent and statement of work (SOW) suppliers. The solution is managed by a PMO overseen by the service provider. The PMO works in conjunction with the client's contingent workforce team.

The MSP is responsible for day-to-day management of the program. It will facilitate tasks such as requisition processing, supply chain management, transactional reporting, analytics and market insights, and more. In conjunction with clients and using teams of talent advisors, providers are increasingly working on resource planning to optimize deployment.